Once we receive your booking deposit for your quoted weekend, we will reserve accommodation and instructors for your chosen dates and send you a detailed itinerary with directions and kit list. We will also send you details of how to pay the remaining balance. The final balance should be paid 3 weeks before your arrival date.
Deposits - Please note that all deposits are non-refundable, but can be used against a future booking. They can be transferred to another member of the party as a deposit only, but not as a balance payment.
Balance payment – Balance payments can be refunded only if we receive your cancellation request more than 3 weeks before the arrival date.
Health and safety
If you are suspected of having consumed alcohol before an activity then your session may be cancelled and no refund will be given.
Although staff are very safety conscious and have adequate public liability insurance, we advise that you have adequate adventure travel insurance before the trip.
In the event of unsuitable and dangerous weather conditions, your activity may have to be substituted with another fun activity, although this is generally unlikely.
You are responsible for making your own way to the activity venues unless minibus/taxi transport is included in your package.
All data supplied is kept confidential and not passed on to any third parties.
Thanks - we look forward to seeing you in Wales soon and showing you a good time!